Privacy Policy

Introduction

Oxyzen Mineral Water ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oxyzenwater.com, use our customization tools, or interact with our services.

Information We Collect

• Personal Information: Name, email, phone number, business/event details, and payment information.
• Design Data: Logos, images, or text uploaded for custom bottle labels (PNG, JPEG, vector formats).
• Usage Data: IP address, browser type, pages visited, and interactions with our tools (via cookies and analytics).
• Contact Data: Information provided via forms, live chat, or email (e.g., contact@oxyzenwater.com).

How We Use Your Information

• To process orders, customize bottles, and deliver products.
• To provide customer support via email, phone, or live chat.
• To improve our website, customization tool, and services.
• To send confirmations, updates, or promotions (with consent).
• To comply with legal obligations.

How We Share Your Information

• Service Providers: With payment processors, shipping partners, and vendors.
• Legal Compliance: When required by law or to protect our rights.
• We do not sell or share your personal information for marketing without consent.

Data Security

• We use industry-standard SSL encryption to protect your data.
• Uploaded design files are securely stored and only used for your order.
• Despite efforts, no system is 100% secure. We strive to protect your data but cannot guarantee absolute security.

Cookies and Tracking

• We use cookies to improve functionality and track usage.
• You can disable cookies, but some features may not work properly.

Your Rights

• Access & Update: Request access or updates to your info.
• Opt-Out: Unsubscribe from marketing emails.
• Delete: Request deletion of your data, subject to law.
• Contact us at contact@oxyzenwater.com to exercise your rights.

Third-Party Links

Our website may link to Instagram, LinkedIn, or X. We are not responsible for their privacy practices.

Data Retention

We retain personal data only as long as needed for orders, support, or legal compliance.

Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with an updated effective date.